Payment & reservation
All items are sold on a first-pay, first-served basis. No item will be reserved without the required payment.
STYLE STARTS WITH CONFIDENCE
Your next great find.Our clear promise.
Fashion. Scent. Accessories. All the little things you love, with a shopping experience that feels just as good. Get to know our policies before you order.
✓ Clear payments ✓ Thoughtful service ✓ Great finds
THE YELLOY EXPERIENCE ✦
A good find deserves a great experience.
♡
Style with confidenceClarity at every step.
First pay, first servedPayment secures your item.
14-day stockpilingWith a 70% deposit per item.
Paid before dispatchNo payment on delivery.
Official business policy
A smoother shop starts here.
Thank you for choosing us. Please read these guidelines before placing an order.
Stockpiling Optional service
Customers who wish to stockpile items must pay a 70% deposit per item before reservation. Stockpiling is not compulsory or for everyone.
70%Deposit per item
14 daysMaximum holding period
- Stockpiling lasts a maximum of 14 calendar days (2 weeks).
- The remaining 30% must be paid within that period.
- Unpaid items may be released for sale after the deadline.
No payment, no holding
We no longer keep items based on promises to pay later. An item remains available to other customers until the required payment is received.
Order confirmation
Orders are confirmed only after payment has been received and verified.
Delivery
We do not offer Payment on Delivery (POD). All orders must be fully paid for before dispatch.
- Delivery fees are the customer’s responsibility unless otherwise stated.
- Delivery arrangements will be communicated once payment has been confirmed.
- Please ensure your delivery address and contact details are accurate before dispatch.
Exchanges & returns
Please confirm your size, measurements and item details before purchasing. Genuine issues involving undisclosed significant defects or items materially different from their description should be reported promptly for resolution.
Applicable consumer rights will be respected.
Availability
Thrift items are often limited in quantity. Once an item is sold, the same design or size may not be available again.
A little planning goes a long way
Your find.
Your stockpile plan.
Planning to stockpile? Check the 70% deposit, remaining balance and maximum 14-day payment window for an item.
Read the stockpiling policy ↗70% deposit
30% balance
Balance due by —
Planning tool only. This does not reserve an item or verify payment. Confirm your reservation and deadline with us.
Quick answers
A few things
you might be asking.
Can you keep an item while I arrange payment?
An item stays available until the required payment is received. To stockpile an item, pay the required 70% deposit per item before reservation.
Can I pay when my order arrives?
We do not offer payment on delivery. Your order must be fully paid for before dispatch. Delivery fees are your responsibility unless otherwise stated.
What happens after the 14-day stockpiling period?
The remaining 30% must be paid within 14 calendar days. Unpaid items may be released for sale after that deadline.
What if an item has an undisclosed defect?
Report genuine issues involving undisclosed significant defects or items materially different from their description promptly for resolution. Applicable consumer rights will be respected.
To our valued customers
Your support means
everything to us.
Thank you for your understanding and continued patronage.
Questions about your purchase? Reach us through the same channel where you placed your order.